Pitney Bowes Field Service Tech Mailing Systems/Office Equipment in Worchester, Massachusetts

At Pitney Bowes, we do the right thing, the right way.

As a Field Service Tech for Pitney Bowes, you can too.

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We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team.Win. Innovate.

We actively look forprospects who:

  • Are passionate about clientsuccess.

  • Enjoy collaborating withothers.

  • Strive to exceed expectations.

  • Move boldly in the quest forsuperior and best in market solutions.

  • Have a high-level of ethics andcommitment as well as being a self-starter

If this sounds like you, then you may be a great fit for Pitney Bowes

You are:

An experienced Field Service Technician who may come from various fields such as business machine repair, printer repair, copier repair, or from another similar industry with strong troubleshooting and repair skills who is energetic self-motivated with a positive attitude. You are committed to championing new ideas, strategies or concepts to ensure that the business is retained and the client is satisfied

You will:

  • Proactively schedule andperform preventative maintenance & installations at customer locations

  • Trouble-shoot customer reportedproblems.

  • Proactively monitor, schedule,and prioritize tasks to maximize customer satisfaction

  • Plan and perform equipmentupgrades and new installations

  • Manage a queue of calls toensure that customers are contacted within the established guidelines, andthat incidents are closed in a quality manner within the establishedguidelines.

Your background:

  • As a Field Service Technician,you have:

  • A minimum of 1 years’experience trouble-shooting and repairing complex mechanical equipment.

  • Strong experience working onelectro-mechanical equipment

  • A minimum of two years provenexperience in building and enhancing Customer relationships.

  • A valid driver's license isrequired.

  • The ability toperform frequent lifting and/or moving items up to 50lbs. Are you able andwilling to do this with or without accommodation?

  • Flexibility to work overtime

PreferredCertifications:

  • • Net Certification

  • • Printer repair andcertification (ie: PDI)

  • • A Certification

We will

  • Provide the opportunity to growand develop your career

  • Offer an inclusive environmentthat encourages diverse prospective and ideas

  • Deliver challenging and uniqueopportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefitsglobally (pbprojectliving.com

Our Team

Our Document Messaging Technology (DMT) team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers

If you are the rightfit, apply now.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individualswith Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: Field Service Operations

Title: Field Service Tech Mailing Systems/Office Equipment

Location: MA-Worchester

Requisition ID: 172341

Other Locations: United States-ME-Augusta, United States-ME-Portland, United States-ME-Lewiston