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Pitney Bowes VP, Operational Risk in Salt Lake City, Utah

At Pitney Bowes, we do the right thing, the right way.

As a VP, Operational Risk for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

  • Are passionate about client success.

  • Enjoy collaborating with others.

  • Strive to exceed expectations.

  • Move boldly in the quest for superior and best in market solutions.

Within the Bank there are multiple processes and functions of which some are internal and some are contracted to various other entities. The VP of Operational Risk position will ensure and drive operational accuracy, excellence, efficiency, contractual compliance, and constant process improvement across the organization. This includes working with business unit owners, functions, vendors, and bank employees to identify, manage and minimize operational risks and/or avoid impact to the Bank.

You Will:

  • Act as the Bank’s first line of defense in operational risk management. Review daily the risks (through dashboards, reporting, departmental head meetings, or other tools) to ensure risks are addressed early on and mitigation addressed as soon as possible.

  • Lead review of every process and function both at the Bank and at vendors to understand and map/describe in detail the process, the potential risks, the controls, and control ownership.

  • Function as the lead and manager of identifying, developing remediation, driving implementation, and establishing oversight capabilities to monitor, report, and remediate operational risks prior to them becoming impactful to the Bank.

  • Work closely with business owners, vendors, and other functional entities to design and implement control improvements.

  • Lead validation process of adequacy and effectiveness of controls for new and existing lines of business. Work with functional management, internal audit, and line managers to address residual risk levels and develop/drive additional control implementation.

  • Manage fraud risk prevention activities and processes to address related Bank risks.

  • Evaluate process alignment with the Bank’s risk appetite, develop and evaluate key performance indicators, collect and monitor service provider corrective action plans, manage relationships to ensure execution of operational remediation plans and ongoing contract compliance.

  • Oversee Bank FDICIA and all operational control validation testing. Document control test results and related retesting, as well as remediation plans and remediation tracking.

  • Act as the operational risk subject matter expert (SME) and process leader in new product evaluation, process evaluation, and control deficiency remediation planning to protect the Bank from reputation risks, operational risks, and audit risks. Lead the training and awareness of operational risk concepts as well as related reporting and control mechanisms. Manage internal audit process and finding remediation for entire bank.

  • Manage a team of risk and control professionals to accomplish the above objectives.

  • Complete other risk management related projects as assigned.

Your background:

As a VP, Operational Risk , you have:

  • 10 years’ experience with risk management and/or auditing disciplines within financial services business. Including at least 3 years experience with operational risk management in a financial services company.

  • Bachelor’s degree from an accredited university, preferably in business or related area.

  • Knowledge of risk identification, management techniques and practices, risk and control assessment, concepts, and auditing or testing practices.

  • Understanding of internal audit practices and standards.

  • General knowledge of applicable bank and government regulatory requirements and associated operational risks.

  • Ability to effectively work on a team and with others in leadership roles.

  • Strong communication, interpersonal, problem-resolution, and analytical skills.

  • Knowledge of risk data aggregation and workflow tools such as Archer or other similar software tools.

  • Expert knowledge of Microsoft applications, including Visio, as well as analysis and reporting tools.

We will

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com)

Our Team

At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything, we do, we deliver accuracy and precision to drive meaningful impact.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Job: Finance

Title: VP, Operational Risk

Location: UT-Salt Lake City

Requisition ID: 182174

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