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Pitney Bowes Sr. Operations Manager in Reading, Pennsylvania

At Pitney Bowes, we do the right thing, the right way.

As a Sr. Operations Manager IV for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

  • Arepassionate about client success.

  • Enjoycollaborating with others.

  • Strive toexceed expectations.

  • Moveboldly in the quest for superior and best in market solutions.

You are:

You are responsible to provide day-to-day operational leadership for the Reading Presort Services branch, one of the highest volume and largest presort branches in the company. The OM ensures the overall success of a two building, three shift, 200,000 square foot production environment, ensuring that the center has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively operate as a productive, safe, and positive workplace. You will be responsible for the overall management, planning, organization, and execution of all day-to-day presorting operations and floor-level support functions within the two facilities.

You will:

  • Be accountable for themanagement of all operations functional groups through subordinate managers andsupervisors, and for the selection, performance management, and professionaldevelopment of subordinates

  • Maintain existingfacilities and equipment optimization through a group of technicians;recommends replacements and/or adjustments to facilities and equipment andassists in capital planning when necessary.

  • Seek ways to improveservice delivery. Assesses the operationand its services from the client’s point of view. Uses customer feedback to drive service andquality enhancements. Emphasizes a team approach to providing great customerservice.

  • Take personalresponsibility for quality. Maintain theoperation in an “audit ready” condition at all times

  • Foster and support anopen, transparent, highly responsive, success-oriented culturebuilt on accountability, respect for people, and the highest standards ofintegrity and ethical performance.

  • Buildrespect and credibility with stakeholders across the company

  • Work to develop andmaintain productive business relations with internal and externalpartners. Consistently make yourselfvisible and available to associates across all shifts and schedules, as well asother leaders; promote a positive culture characterized by trust and fairness.

Your background:

As a Sr. Operations Manager, you have:

  • 5-8years in production, warehousing, and/or logistics management experience.

  • 3-5years general supervisory/management experience

We will

  • Providethe opportunity to grow and develop your career

  • Offer aninclusive environment that encourages diverse perspectives and ideas

  • Deliverchallenging and unique opportunities to contribute to the success of atransforming organization

  • Offercomprehensive benefits globally (pbprojectliving.com)

Our Team

Our Presort Services team is a national outsource provider of mail presort services for first-class and standard-class mail in the U.S. and a workshare partner of the United States Postal Service (USPS). Our Presort Services network provides mailers with end-to-end solutions from pick up at their location to delivery into the postal system. Through our network of 33 U.S. locations, and with our fully customized proprietary technology, we process approximately 15 billion pieces of mail annually and are able to expedite delivery and optimize postage savings for our clients.

Job: General Management

Title: Sr. Operations Manager

Location: PA-Reading

Requisition ID: 181437

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