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Pitney Bowes Regional Assistant Ops Manager in Reading, Pennsylvania

At Pitney Bowes, we do the right thing, the right way.

As a Regional Assistant Operations Manager for Pitney Bowes, you can too.

This position can be located in Hartford, CT, Jacksonville, Pine Brook, NJ, Ashland (Richmond), Nashville, Reading PA, Charlotte NC and Atlanta GA.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

  • Are passionate about client success.

  • Enjoy collaborating with others.

  • Strive to exceed expectations.

  • Move boldly in the quest for superior and best in market solutions.

You are:

An Ambitious Contributor who can successfully execute multiple tasks in a timely manner. You are a Loyal individual who is a team player willing to take on new challenges.

You will:

  • Execute project-based and daily-tasks assigned by Director of Operations. These can be either data driven analysis and/or a combination of below key accountabilities depending on scope of project and area of focus.

  • In conjunction with the Director of Operations and/or Operations Manager, ensure maximization of productivity through timely and efficient workflow of the mail in multiple processing centers.

  • Be responsible for volume planning to assure adequate resources are available to accommodate customers’ mail flow. You will follow-up to assure mail processing proceeds at the pace needed to meet postal deadlines.

  • Complete required USPS and internal reports, job costing reports and application of all USPS postal regulations.

  • Assist with all mail flow movement throughout the region.

  • Provide guidance and input as needed in regard to transportation and logistics.

  • Work with local site management on labor modeling to ensure productivity goals and metrics are being met.

  • Upon request, attend sales calls to answer operations questions and communicates with customers concerning volume planning.

  • Act as Operations Manager by:

  • o Helping to provide coverage as needed with supervising the production flow and workers on designated shift.

  • o Organize the mail flow on the production floor by assigning workers and assessing volumes and type of mail based on current staffing levels.

  • o Carry out supervisory responsibilities in accordance with company policies.

  • o Review time clock hours of production workers to assure accuracy. Interprets company policies to production staff as needed and upholds safety regulations and practices.

  • Assumes duties of Sr Director of operations when on PTO or on assignment

  • All other duties as assigned

Your background:

As a Regional Assistant Operations Manager, you have:

  • Strong leadership and team building skills with the ability to lead remote teams.

  • A high level of proficiency in spreadsheet applications such as Excel and Access. Solid understanding of use of Windows environment to set up production runs. Ability to prepare spreadsheets/databases and analyze the data extremely important.

  • Strong understanding of process flow and production as well as the ability to evaluate operating center’s efficiency and make appropriate changes to insure maximum throughput. Strong sense of urgency and responsibility.

  • The ability to prepare reports and calculate volumes, rejects and other pertinent data.

  • The ability to solve complex mathematical problems using addition, subtraction, multiplication, division to accommodate analytical problem solving.


  • AA degree in Electronics, Computer Science or related field of study is preferred

  • Minimum of 5 years of supervisory/managerial experience in a production environment demonstrating knowledge of all phases of management, along with leadership skills and initiative. Previous supervisory responsibilities must include interviewing, hiring, training, appraising performance; rewarding and disciplining employees; addressing complaints, solving problems and safety issues.

We will:

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com)

Our Team:

The Global Client Operations team strives to provide our clients and partners timely, accurate and compassionate client support with each and every inquiry. To make this happen, we must continually refine processes, drive efficiency, identify and share best practices and partner effectively across every Pitney Bowes function.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: General Management

Title: Regional Assistant Ops Manager

Location: PA-Reading

Requisition ID: 182916

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