Pitney Bowes General Manager II in Phoenix, Arizona

At Pitney Bowes, we do the right thing, the right way.

As a General Manager for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

If you would like to be considered for this position, please apply!

You are:

Performance driven individual who is committed to provide innovative service to our clients. You are approachable and relationship-oriented as you contribute to Pitney Bowes success

You will

  • Oversee Operation Manager’s organization and scheduling of production operations to assure quality of service and customer satisfaction of all mail processing services, as well as postal regulation compliance in all processes.

  • Prepare budget information by analyzing expenses, new business, loss business, equipment needs, personnel changes, etc.

  • Arrive at budget meetings fully prepared with documentation, spreadsheets and validation of assumptions used.

  • Assure quality and customer satisfaction emphasized in all processes and services provided.

  • Hold ultimate responsibility for correctness and integrity of all USPS paperwork and for attaining and maintaining Mail Certification’s.

  • Develop and maintain strong working relationship with the USPS and top ten customers

  • Schedule and conducts quarterly customer meetings with top ten clients.

  • Assist Sales Executive in sales calls and quarterly reviews.

  • Actively supports all safety initiatives. Reviews Workers Comp reports to determine operating center challenges and opportunities in WC loss control effort

  • Perform all other duties as assigned.

Your background:

As a General Manager, you have:

  • A Bachelor's Degree in Business or related field or equivalent combination of experience and education.

  • 5 years or more of successful managerial level experience in mailing industry.

  • Read, analyze and interpret general business periodicals and USPS postal regulations.

  • Prepare financial reports and effectively present information and respond to questions from groups of managers, customers and employees.

  • Calculate and prepare various reports regarding volumes, rejects and other pertinent data.

  • Excellent communication and interpersonal skills.

  • Proficiency in spreadsheet and database applications in Microsoft Office environment. Knowledgeable of PC applications and statistical reporting.

  • The ability to travel to various cities for industry forums, corporate meetings and training, approximately 10-15% of the time.

We will

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com

Our Team

Presort Services

Our Presort Services team is a national outsource provider of mail presort services for first-class and standard-class mail in the U.S. and a workshare partner of the United States Postal Service (USPS). Our Presort Services network provides mailers with end-to-end solutions from pick up at their location to delivery into the postal system. Through our network of 33 U.S. locations, and with our fully customized proprietary technology, we process approximately 15 billion pieces of mail annually and are able to expedite delivery and optimize postage savings for our clients.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Job: General Management

Title: General Manager II

Location: AZ-Phoenix

Requisition ID: 175349