Pitney Bowes Business Insight Analyst (Remote) in Madison, Wisconsin

About the Opportunity

At Pitney Bowes, we do the right thing, the right way.

As a Business Insight Analyst/Project Manager for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration, and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

You Are:

Team driven, collaborative, and passionate about business success through optimizing performance through business insight analysis and reporting development with data from entry through presentation. This is a remote position in North America, and may require up to 25% overnight travel.

You Will:

  • Support Pitney Bowes Global Services (all functional units) and, as directed, other internal PB functions or 3 rd parties providing client technical product support, installation support, or back office support.

  • Be a stake-holder-triggered system and workflow analysis understanding of business insight and reporting needs.

  • Elicitation of stakeholder requirements and translating to standardized requirements, mockups, SIPOCs etc. as required to efficiently documenting BI requirements in sufficient detail to communicate external BI Development Team.

  • Communicate and clarify requirements in agile report development meetings.

  • Work closely with project stake-holders as a Project Manager when required.

  • Collaborate with assigned Project Managers as required: serving as proxy Project Manager when required

We will

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com)

Our Global SMB (Small and Medium Business) Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our SMB mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments.


  • Bachelor's degree in IT Business/Systems analysis and BI domain or equivalent preferred

  • Demonstrated domain knowledge of global client product technical and installation support

  • Knowledge of data models and options of SAP, Salesforce, Oracle, SQL databases, architectures, and queries

  • Data model knowledge of ServicePower and SeviceMax

  • Experience with Microsoft Office, and MS Access, project management tools, .NET, Windows Azure IaaS and SaaS, requirements and project management tools

  • Fluent in English, exceptional written and oral communications skills

  • Ability to travel, including occasional overnight travel

M/F/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: Information Technology

Title: Business Insight Analyst (Remote)

Location: WI-Madison

Requisition ID: 171001

Other Locations: United States-CA-Los Angeles, United States-CO-Denver, United States-CA-San Diego, United States-FL-Miami, United States-AZ-Phoenix, United States-WA-Kent, United States-CA-Sacramento, United States-GA-Atlanta, United States-TX-Irving, United States-IL-Chicago, United States-CO-Colorado Springs, United States-MN-St. Paul, United States-OR-Portland, United States-NY-New York, United States-MI-Detroit