Pitney Bowes Major Account Sales Director in Los Angeles, California

At Pitney Bowes, we do the right thing, the right way.

As a Major Accounts Sales Director (MAMD) for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

If this sounds like you, then you may be a great fit for Pitney Bowes

You are:

A passionate Leader who can deliver assigned sales results by managing the sales activities of a team of senior sales representatives. You are a forward thinker who can make effective decisions to optimize the productivity of each sales representative and optimize market penetration.

You will

  • Build and maintain relationships with the direct selling team, solutions support, conquest support, inside sales, customer loyalty group, cross-business unit sales channels, customer service, customer marketing and third party vendors to formulate strategies, minimize channel conflict to optimize account development, cross-sell opportunities, customer satisfaction and retention.

  • Set clear individual expectations and measurements for each sales representative; make key decisions to ensure achievement of sales goals, staffing, organizational development, sales activity, pipeline reporting and customer information objectives. Personally utilize automated sales resource tools - i.e., Oz, Analytics - to analyze sales team execution plans, pipeline development required to achieve sales goals.

  • Coach and Develop - Verify all sales representatives have a personal development plan to ensure continuous improvement of performance. Ensure performance problems are addressed promptly through constructive, actionable feedback and documented performance management and corrective action plans. Create measurable performance improvement action/development plans for each sales representative utilizing performance improvement tools. Identify and remove team-selling impediments. Design and maintain incentives that will motivate the sales team to achieve optimum results.

  • Participate in developing and executing account development plans with all sales representatives to fully penetrate the commercial market segment. Coordinate activities among the sales team, support resources and support channels.

  • Work closely with region sales management, customer service, inside sales and customer loyalty group channel to communicate customer expectations, sales progress and solution requirements. Assist the Region Vice President (RVP) to champion the requirements to minimize channel conflict.

Your background:

As a Major Account Sales Director, you have:

  • A strong successful personal sales history involved in account development and solutions sales. Minimum of five 5 years of proven sales success inside or outside Pitney Bowes involved in personal sales activities with high-level solutions selling. Proven ability to personally execute the solutions sales process, developing new and building account relationships to achieve and exceed sales goals and business results.

  • Strong proven skills with account development and relationship building; Interfacing with multiple sales channels and business partnering with accounts. Has strong business acumen with problem-solving and solutions selling skills.

  • The ability to manage senior sales representative with a variety of multiple account relationships and Specialized/Primary team with sales support resources

  • Proven personal solutions sales experience and be completely proficient in personally executing and supporting sales team members with account development and executing the solutions selling process

  • The ability to lead, manage and personally execute the national sales execution process

  • Excellent communication skills and ability to represent PB at highest levels with the sales team and customers at all levels.

  • Hands on use of PC and various software programs. Proven use of Customer Relationship Management (CRM) tools - i.e., Salesforce, Oz, Analytics, etc., - to effectively assess sales activities, campaign management, account development, pipeline adds and forecasting tools. Frequent telephone usage. Has the ability to effectively communicate with employees and customers using a variety of technology and communication tools - i.e., email, web-meetings, etc.

  • The ability to travel, approximately 70% of time, to participate in the account development the solutions selling process with senior sales representatives interfacing directly with customer/prospects as required - Ability to effectively work in an agile work environment using a variety of communication tools: working in a non-typical office environment remotely

  • A valid Driver's License and clean MVR


  • Knowledge of the mailing and print industry.

  • Bachelor's degree in business or related field preferred

We will

  • Provide the opportunity to grow and develop your career

  • Offer an inclusive environment that encourages diverse perspectives and ideas

  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefits globally (pbprojectliving.com)

Our Team

Our Global SMB (Small and Medium Business) Solutions business provides innovative mailing and shipping solutions that enable small and medium businesses to simplify their sending operations and deliver greater value to their customers. Our SMB mailing and shipping technology supports more than one million businesses, from addressing and postage evidencing to multi-carrier parcel shipping and payments.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

If you are the right fit, apply now.

Job: Sales

Title: Major Account Sales Director

Location: CA-Los Angeles

Requisition ID: 171609

Other Locations: United States-CA-San Diego, United States-AZ-Phoenix