Pitney Bowes Veterans Jobs

Job Information

Pitney Bowes Field Service Technician- Meter/Inserter- Office Equipment Repair in Hampton, Virginia

About the Opportunity

At Pitney Bowes, we do the right thing, the right way.

As a Field Service Technician for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration, and foundation of our company. Our thriving culture can be broken down into four components: Client. Team.Win. Innovate.

As a Field Service Technician you install, service, and maintain a wide range of Pitney Bowes products for our always expanding client base within your assigned geographic territory. You see opportunities where others see challenges.

You Are:

  • Autonomous, high performing,team driven, and have a keen sense for customer service and clientrelationship building.

  • Have a proven background inelectro-mechanics troubleshooting, repairing, and performing preventativemaintenance on machines and equipment.

  • Are passionate about clientsuccess.

  • Collaborative team player whoisn’t afraid to think outside the box to provide solutions.

  • Strive to exceed expectations.

  • Move boldly in the quest forsuperior and best in market solutions.

You Will:

  • Work remotely, providing fieldmaintenance support in an assigned geographic area

  • Manage a queue of dispatchedservice calls to ensure that customers are contacted within theestablished time frames and incidents are closed in a qualitymanner.

  • Troubleshoot, monitor, repair,schedule, and provide mechanical/electrical preventative maintenance on avariety of postage meters and mailing solutions inserter/sortingmachines.

  • Plan and perform equipmentupgrades and new installations.

  • Provide client training, phonesupport, emergency on-site assistance, and on-call availability as needed.

We Will:

  • Provide the opportunity to growand develop your career

  • Offer an inclusive environmentthat encourages diverse perspectives and ideas

  • Deliver challenging and uniqueopportunities to contribute to the success of a transforming organization

  • Offer comprehensive benefitsglobally (pbprojectliving.com)


  • A minimum of 1 years’experience troubleshooting and repairing complex mechanical/electricalequipment.

  • Experience in maintaining,repairing and installing mailing equipment such as inserters, sorters, orcomparable equipment is preferred but not required.

  • Excellent problem-solvingskills, including proven ability to troubleshoot equipment problems,establish priorities and work under deadline pressures.

  • Strong written & verbalcommunication skills.

  • Complete familiarity within aWindows environment and basic knowledge of PC interaction with automatedequipment.

  • Ability to work a flexibleschedule with travel as required and overtime if needed.

  • AA degree in Electronics,Mechanics, Computer Science or related field of study is preferred.

  • A valid driver's license isrequired.

  • The ability to perform frequentlifting and/or moving items up to 55lbs with or withoutaccommodation.

The Team

Within our Small/Medium Business (SMB) Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our SMB Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations. We are a leading provider of postage meters and have approximately one million meters installed.

M/F/Veterans/Individualswith Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: Field Service Operations

Title: Field Service Technician- Meter/Inserter- Office Equipment Repair

Location: VA-Hampton

Requisition ID: 180636

Other Locations: United States-VA-Virginia Beach, United States-VA-Norfolk

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EOE including Disability/Protected Veterans
Pitney Bowes participates in E-Verify. Details in English and Spanish.
Right to Work Statement in English and Spanish.