Pitney Bowes Field Service Technician III- Mailroom/ Office Equipment Repair in Portland, Maine
About the Opportunity
As a Field Service Technician III you will work with the team to proactively maintain Pitney Bowes Systems within our customer locations. This helps our customers manage their workflow as efficiently as smoothly as possible. Your career with Pitney Bowes will help you develop and grow your technical skills with an opportunity for long term tenure. You see opportunities where others see challenges.
Build. Deploy. Bridge. Grow.
In this role, you'll join our Our Document Messaging Technology (DMT) team and report to the Service Manager. You will be responsible for:
• Manage a queue of calls to ensure that customers are contacted within the established time and that incidents are closed in a quality manner within the established guidelines. • Work in a high performance team environment. • Build and help strengthen strong customer relationships. • Plan and perform equipment upgrades and new installations.
• A minimum of 3 years experience trouble-shooting and repairing complex mechanical equipment. • Excellent experience working on electromechanical equipment. • A minimum of three years proven experience in building and enhancing Customer relationships. • A valid divers license • This position may require frequent lifting and/or moving items up to 55lbs. Are you able and willing to do this with or without accommodation?
The Team Our Document Messaging Technology (DMT) team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers.
*M/F/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.*
Job: *Field Service Operations
Title: Field Service Technician III- Mailroom/ Office Equipment Repair
Requisition ID: 165143