Pitney Bowes Senior Operations Director in Omaha, Nebraska68132

About the Opportunity

As a Director, Enterprise Account Management at Pitney Bowes, you lead a team of highly skilled professionals that manage the largest and most dynamic clients at Pitney Bowes Presort Services. These clients often have multiple C-suites in geographically dispersed locations, are usually leading change in the industry, and are considered thought leaders.

As the Sr. Director of Parcel Processing at Pitney Bowes, you will be a key member of a team of professionals that is positioning grow market share in the Parcels arena. You will be a part of a high-stakes fast-paced production environment that promises to be personally rewarding. You thrive on learning, generating nuggets of insights, consulting on business issues, and making a difference on company results. You see opportunities where others see challenges.

Listen. Consult. Recommend. Guide. Win.

In this role, you’ll join our Presort Services Division and will report to the Vice President of Presort Operations. You will be responsible for:

  • Execute problem solving, issue identification and performance improvement initiatives for Pitney Bowes Presort Services (PBPS)

  • Responsible for scoping basic and complex problems, related to parcels, contributing to issue identification & solution design

  • Collaborate with the Operations Directors and other teams to build hypothesis sets, analyses, and roadmaps for solutions

  • Support Quality Assurance mangers and participate directly in the Site Self-Assessment campaigns

  • Interact with process-level owners to gather data and assess operating environment to assist in quantifying opportunities


  • Thorough knowledge of PB operational platforms and strategies, Postal regulations and data analysis.

  • High level of analytical, communication (verbal and written) and computer skills.

  • Requires strong understanding of general business practice, general accounting and finance principals at a level usually acquired through completion of a Bachelor’s degree.

  • Minimum of 5 years of progressively more experience in the presort industry with 3 years of direct mgmt. in a large Presort Operating Center

The Team

Our Presort Services team is a national outsource provider of mail presort services for first-class and standard-class mail in the U.S. and a workshare partner of the United States Postal Service (USPS). Our Presort Services network provides mailers with end-to-end solutions from pick up at their location to delivery into the postal system. Through our network of 33 U.S. locations, and with our fully customized proprietary technology, we process approximately 15 billion pieces of mail annually and are able to expedite delivery and optimize postage savings for our clients.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

M/F/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Job: General Management

Title: Senior Operations Director

Location: NE-Omaha

Requisition ID: 166475