Pitney Bowes Production Billing Rep in Austin, Texas
Pitney Bowes Seeks a Client Billing Representative
Pitney Bowes provides technology solutions for small, mid-size and large firms that help them connect with customers to build loyalty and grow revenue. Many of the company’s solutions are delivered on open platforms to best organize, analyze and apply both public and proprietary data to two-way customer communications. Pitney Bowes includes direct mail, transactional mail and call center communications in its solution mix along with digital channel messaging for the Web, email and mobile applications. For more information, please visit us on the web atwww.pb.com.
This position will sit in our Pitney Bowes Mail Services business unit. This business unit helps customers earn the best possible discounts on First-Class® and Standard® postage with our presort services, doing work the U.S. Post Service would otherwise have to perform. This service spans the globe with international offerings, ranging from mail preparation and fulfillment to courier and freight services.
We are currently seeking a Production Billing Rep, Monday - Friday, 8:00pm - 5:00pm. The right candidate will be an integral part of our talented team, supporting our continued growth. This position will be located in our Austin, TX location.
Responsibilities include, but are not limited to:
• This position is responsible for gathering data for the job order and invoice process. • Responsible for verifying the data and producing detailed reports recapping all costs and billable components for a Job Order for a specified time period. • Maintains job definitions, standards and customer profiles and prepares the job cost detail for use in producing customer's invoices. • Inputs/Imports machine count information into the job process and compares with customer counts obtained from the customer count sheets. • Notifies Customer Service Rep of missing count sheets. • Reviews machine rejected mail amounts by comparing them to the Job Order percentages specified for the job. • Runs daily customer qualified reports to verify piece counts and percentage of readable mail. • Verifies meter postage on a daily basis. • Processes the check for USPS when postage is needed. • Reviews daily 3600's for USPS stamp, enters/imports information into the POInTS system and maintains a file. • Captures permit postage and distributes to the appropriate job. • Maintains copies of all 8096 and FASTforward authorizations. Forwards copies to the customer service representative, Quality Control Department and the originals to the USPS. • Communicates all new customer information to corporate to be entered into the MAS 90 system. • Enters all new customer information into the POInTS system for proper billing. • Verifies all activities on the Job Order have been identified and captured and are ready for invoice by Tuesday each week. • Review Job Orders for accuracy and completeness regarding postage class, postage rates, and all other billable activities. • Verifies meter head balances and postage distribution to a Job Order on a daily basis. • Calls customers regarding collection of accounts receivable which are over 30 days and under 60 days behind in payment. • Regular scheduled attendance. • Month end close outs may require a schedule change depending on the last day of the month. • Various administrative duties including, but not limited to: answering phone calls, filing, greeting vendors and applicants, ordering supplies, researching information for the VP/GM, and other duties as assigned. • Provide support to the Client Services area on a daily and weekly basis. • And other duties as assigned
All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply
• Associate's degree (A.A.) in Accounting or Business or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience in maintaining a computer based record and billing system. • Strong computer skills. • Advanced knowledge of Excel and Access preferred. • Ability to multi task • They need to follow procedures and work well with other team members; Operations, Sales and Client Services • Ability to do light inventory for the office. • Ability to perform keyboarding up to 50% of the work period with or without accommodations. • Strong analytical skills • Ability to lift up to 50 lbs. with or without accommodations • Ability to walk, stand, stoop, and bend 90% of the time with or without accommodations • Ability to work a flexible work schedule based on business, including overtime, weekends, Holidays and quarter ends. • Ability to work in a warehouse environment; which may be exposed to dust and various temperatures.
To learn more about Pitney Bowes and the many other opportunities available, please visit www.pb.com/careers.
Title: Production Billing Rep
Requisition ID: 165697